Water meters for Whitianga As part of our Council’s project to install water meters in Whitianga we’re starting on enabling works from September 20, through to March 2022. Following that, meter installations are expected to be complete by June 2022. Veolia, our three waters (water supply, wastewater, and stormwater) operations and maintenance contractor, are completing the enabling works. Enabling works can include: Relocation of existing meter boxes and manifolds from within private property to outside the property boundary. Meter box replacements where there are old/damaged/unsuitable meter boxes. Manifold replacements (including new meter box where required) of old/damaged/unsuitable manifolds. Upgrading property water connections to new meter box/manifold location. During this time contractors can work from Monday to Saturday between the hours of 8:00am and 5:00pm. Contractors will try to minimise disruption wherever possible and particularly during the peak summer period. They may need to turn off the water supply to some properties for a short period (approximately one hour) and on occasion, may need to come onto individual properties. Where this may be required, we will try to notify you ahead of time via a letter drop and/or in person. Our council appreciates your co-operation and support during these works. If you have any queries, please contact Customer Services on (07) 868 0200. FAQ Sheet To read more about this project, download our FAQ sheet here. Background Grant funding we've received from the Department of Internal Affairs (DIA) of $4.8 million will be used to install water meters on the Whitianga and Whangamatā water supply systems. As part of the funding agreement with DIA, the work must begin by March 2021 and be completed by March 2022. This was endorsed by Council at its last meeting of the year 2020. “Water metering has been proven to be a valuable tool for tracking down water loss, and accurately measuring water volumes reaching consumer properties,” says our Council’s Operations Group Manager Bruce Hinson. "We can make savings through locating major leaks, knowing who our biggest water users are, and working with them to look at ways to better manage and conserve water."