Contact Us

contact us on a key board.

Thames-Coromandel District Council contact details including more information on the ways to contact us.

General Enquiries

If you would like to provide general correspondence to Council, or if you just want to acknowledge the positive work our Councill and Councillors are doing. We’re here to listen and are committed to providing outstanding service.  You can send us an email: customer.services@tcdc.govt.nz

Please note that this email address is only monitored during office hours.

Or, you can contact us on our 24-hour service line: 07 868 0200.

 

Request for Service

You can also let us know if you have a problem with a council-provided service by submitting a “Request for Service” form, otherwise known as an RFS. 

You can report an issue such as a maintenance problem at a park or community facility, litter, roaming dogs, potholes and more.  Refer to our Services we Provide page for services and activities managed by the TCDC.


Visit Us

If you have any general enquiries send us an email: customer.services@tcdc.govt.nz. (Please note that this email address is only monitored during office hours). For urgent enquires you can contact us on our 24-hour service line: 07 868 0200.


Standard office hours:

We have offices in Coromandel, Thames, Whangamata and Whitianga. Office hours vary, so please refer to the relevant office for details. 

Thames Service Centre
(includes AA Service Centre)

515 Mackay Street, Thames

Hours: 8am - 4.30pm: Monday to Friday (excludes public holidays)

Phone: 07 868 0200

Coromandel Town Service Centre

355 Kapanga Road, Coromandel Town

Hours: 9am - 4pm: Monday to Friday (excludes public holidays)

Phone: 07 866 1001

Mercury Bay Service Centre

10 Monk Street, Whitianga

Hours: 8.30am - 4pm: Monday to Friday (excludes public holidays)

Phone: 07 867 2010

Whangamata Service Centre

620 Port Road, Whangamata

Hours: 8.30am - 4pm: Monday to Friday (excludes public holidays)

Phone: 07 865 0060


Write to us

Thames-Coromandel District Council
Private Bag 1001
Thames
3540
New Zealand