Kerbside Refuse and Recycling Collections

What is my Kerbside rubbish and recycling collection schedule?

Click here to open SMART Maps. Enter your property's address and the viewer that pops open will tell you:

  • Your normal collection day, eg Tuesday
  • Which week we are currently in of our fortnightly recycling collection schedule, ie Week 1 or Week 2
  • Which week to put out your recycling, Week 1 or Week 2

Kerbside wheelie bin, glass crate, rubbish bag graphic

You can also download our 2021 Kerbside schedule here or from the right side of this page.

Note: Recycling wheelie bins issued since 2020 no longer have an address sticker on them with the collection day and which week of our fortnightly recycling collection cycle the property falls into. If you're not sure when to put out your recycling for Kerbside collection, refer to the steps above to check our SMART Maps system.

Kerbside rubbish or recycling not picked up?

Different bin/bag types may be collected at different times during the day at any time between 7.30am and dusk. 

Before contacting our Council, please check everything on the list below:

  1. It is the correct collection day/week for your address? Check Smart Maps (Click here - enter your property's address.)
  2. Was your rubbish and/or recycling put kerbside before 7.30am?
  3. Is the glass crate broken? Contact our Council to request a replacement.
  4. Is the glass crate overfill?  Refer to ‘how to’ below
  5. Is the recycling wheelie bin closed flush? (Not overfilled)
  6. Is the recycling wheelie bin facing the road?
  7. Is the blue bag kerbside?  Refer to ‘how to’ below
  8. Are your neighbours bags/bins still kerbside?

Note: If your bin has been stickered, this has not been collected for the reason stated on the sticker.

To raise a service request regarding your uncollected rubbish and/or recycling, please contact our Council's Customer Service team on 07 868 0200

How to put out your rubbish and recycling for Kerbside collection:

When it's Kerbside collection day in your area, put out your blue Council rubbish bag, and if it's your area's turn for recycling collection, your crate for glass bottles and jars and your wheelie bin for other recyclables - by the kerb at the side of the road.

Kerbside presentation graphic

What goes in your wheelie bin

What goes in your glass crate

Items to keep out of your recycling

Leaving town before your collection day?

Please don't put your rubbish and/or recycling out before 7:30am on your collection day.

This is because seagulls or roaming dogs sometimes get into the bags, especially as they ripen in the sun and start to smell, and scatter your rubbish down the street.

If you're leaving town before your collection day, please take your rubbish with you and drop it at one of our seven Refuse Transfer Stations (RTS) or at one of our 24/7 drop-off sites or portable compactors ($2 per bag of domestic rubbish for the compactors). Rubbish in blue, pre-paid Council bags can be left at the RTS for free. So can recycling.

If glass in crates is put out early, especially around New Year's Eve in some of our communities, it can be thrown and broken by vandals. Please keep it on your property until the morning of your scheduled collection.

Missed your Kerbside collection day?

Drop your blue Council rubbish bags and recycling for free at one of our seven Refuse Transfer Stations, or at one of our 24/7 drop-off sites or portable compactors ($2 per bag of domestic rubbish for the compactors).

Change to plastic recycling

Kerbside plastic recycling changes banner

We are now only collecting plastic types 1 and 2, instead of types 1 to 7 at the Kerbside and at our Refuse Transfer Stations.

Paper, cardboard and cans/tins will still be collected as usual in wheelie bins. The change only applies to plastics.

Check our Guide to Recyling on the Coromandel for more information on what can and cannot be recycled on the Coromandel.

What are plastics 1 & 2?

Most hard plastics have a number on the bottom in a triangle made of arrows. The number refers to the type of plastic. Typical examples of plastics 1 and 2 are milk bottles, drink bottles, food jars, personal cosmetics.

The best way to be sure of the plastic type is to LOOK FOR THE NUMBER. If the number is not 1 or 2, or if there is no number, put it in your general rubbish.

The website has good information on identifying recyclable plastics.

Why the change?

Plastics numbered 1 and 2 can be recycled within New Zealand but types 3 to 7 have to be shipped overseas for processing and are no longer accepted by most global markets.

A number of initiatives have been investigated across New Zealand for recycling plastics 3 to 7, however the viability of this remains largely impractical, so these plastics will be going to landfill in New Zealand for now.

Recycling sent overseas can end up as someone else’s rubbish. Shipping our recycling overseas also incurs a large carbon cost and can be processed in countries with significantly different employment practices to New Zealand – potentially putting those workers at risk handling refuse in unsafe conditions. For these reasons, it’s best that we handle all our recycling here in New Zealand.

We are asking that people on the Coromandel avoid buying products that use non-recyclable plastic where possible, in order to lessen the amount of plastic going into landfill.

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