Rates are billed in three instalments during the year (our rating year runs from 1 July to 30 June). You will receive the invoice for each rates instalment early in the month that the instalment is due. To avoid penalties, please pay each instalment in full by the due date. First Instalment15 October Second Instalment15 February Third Instalment15 May A 10% penalty will be applied on the fifth business day following these three dates on any unpaid portion of the current instalment. Pay your rates online here or visit one of our Service Centres and you can pay over-the-counter!