COVID-19 (Coronavirus)

On this page we will share relevant updates regarding COVID-19 (Coronavirus) for our Thames-Coromandel District.

Our district is in Alert Level 2 as of midnight Tuesday 7 September 2021.

You can read the Government's fact sheet and list of support services here.

Council Customer Service desks – Open. Two-metre distancing, face covering, and contact tracing are required. Follow signage and staff directions.

Public toilets – Frequently used toilet facilities are cleaned twice per day in the morning and afternoon. Other facilities will be cleaned once per day. Please scan the contact tracing code and wear a face covering inside the toilet facility.

Playgrounds, skate areas and fitness equipment – All playgrounds are re-opened and have been cleaned thoroughly. Please scan the contact tracing code. 

Park assets, including BBQs and drinking fountains – Will have re-opened these services under normal levels. Some of our reserves may be starting to appear slightly untidy, because mowing and edging has not been classed as essential work under Levels 3 & 4. With the spring growth flush and lockdown, some sites may take time to be brought back to our usual standards.

Jetties, wharves and boat ramps – Open. At Whitianga Wharf we are trialling keeping the barriers in place with continued public access to the floating pontoon and south side of the wharf but we are restricting non-commercial vehicles from going onto the wharf and asking the public to stay off the main wharf when occupied by commercial vessels.

Airfields – Open.

Halls – Open.

Jack MacLean Community Recreation Centre – Open.

Thames Centennial Pool – Open with lane booking system in place and some programmes on hold until Level 1. 

Thames Connector Public Bus Service - Thames Connector is operating under its normal schedule. Masks are mandatory. 

District Libraries (Thames, Tairua, Whitianga) – Open. There may be some limits to numbers in attendance, with programmes on hold until Level 1.

Burials – Regular services. 

Sports fields – Up to 100 in attendance at sporting events. Some delays in Spring renovations may have an impact upon turf growth and resilience.

Refuse Transfer Stations – Fully open. Face coverings, two-metre distancing and contact tracing are required. Please follow staff directions and signage, and please be kind and respectful to staff and other customers. Cash can be accepted, but payment by credit card or Eftpos is preferred.

Kerbside rubbish and recycling collections – Recycling is now being processed instead of going to landfill. Personal protective equipment including face masks, sanitary products, tissue paper and shredded paper cannot be recycled – please do not put these in your wheelie bin.

COVID-19 testing in the Thames-Coromandel District

For any updates on COVID testing hours and GPs that are able to provide assessment and testing, visit the Waikato DHB website or call your GP or Healthline on 0800 358 5453.

If you have cold or flu-like symptoms and are concerned about your risk of COVID-19, please ring Healthline (0800 358 5453). They will tell you if you need to be tested and what to do next.

Need help? 

This can be a hard time for many individuals and businesses and if you need support during this time, please reach out. As we work through this together, there are people and agencies able to support you.

A list of services and support contacts is available here.

Business support and wage subsidy

Businesses affected by New Zealand’s Covid-19 lockdown can now apply for a one-off Government payment to help cover costs through the COVID-19 Resurgence Support Payment (RSP)

To qualify for the RSP, businesses must experience at least a 30 per cent decline in revenue over seven days as a result of the increase in alert levels, as well as other eligibility criteria.

The scheme will be available until all of New Zealand returns to Alert Level 1 for one month, find out more here

Other services are available to help New Zealand businesses including the Wage Subsidy Scheme to cover the cost of wages during the lockdown. 

Employers can also get specific advice on people challenges, including staffing changes, employee wellness, and meeting your health and safety obligations. To find out more call 0800 500 362.

Welfare support

If you need any support for your wellbeing, for example you’ve been to a place of interest in relation to the outbreak and are self-isolating at home and need essential supplies, please call the Ministry of Social Development helpline 0800 559 009 or visit their website.

More information

As well as this web page, keep an eye on our Council's Facebook Page for updates. 

Visit the COVID-19 web page for updates direct from the Government.

Support Local


Our ‘support local’ campaign is all about helping keep Coromandel businesses going as our economy feels the weight of the COVID-19 virus. Click here for more information.